VIP Pensacola Magazine Spotlight
For the owners of Paradise Home Services, Justin and Kristen Deese, and Chris and Mandy Gist, running a successful business is truly a team effort. In August 2020, the Deeses, owners of Element 850 Restoration, and the Gists, owners of Paradise Plumbing, decided to bring their powerful forces together and create Paradise Home Services.
In the beginning, they only provided residential plumbing services and water and
mold remediation, but they all knew they wanted to be much more than that. They hit the ground running and haven’t stopped yet. Initially, the company had seven employees and one location. Today, they have 40 employees and two locations and have added HVAC services to their ever-growing list of services.
Even though the pandemic with supply shortages and labor challenges, Paradise Home Services has managed to thrive. They credit their teamwork for their success, as everyone has a role. With four owners active in the business, they acknowledge they all have strengths in different areas, so coming together just makes them stronger than anyone on their own. Coupled with many years of experience in the plumbing and HVAC industry and business ownership, they believe this is what has allowed them to grow so rapidly. Justin is their visionary, Chris is the implementer, and Mandy and Kristen keep track of the finances and make sure all the little details are monitored.
Company culture is huge to the owners of Paradise. They understand that happy employee who enjoys their work produce better results, and they do the best they can to make Paradise Home Services the best plumbing and HVAC company to work for. They are a family-oriented company, and as the employer, it brings them a joy to help develop employees both professionally and personally. Quality of work and communication are also what make the company successful.
Their goal is to exceed the expectations of their customers by respecting their time and property and solving their plumbing or HVAC problem. Paradise’s mission is to preserve their paradise by making every person, place, or condition better than they found it. Of course, the business is not without challenges. Like so many other businesses these days, getting products and supplies due to post-pandemic shortages can be frustrating. However, business owners see challenges like this as opportunities to break any level of complacency. The challenges they face force them to think outside the box and rely more on innovation. The last thing the owners of Paradise want is to be stuck in
the ‘this is how we’ve always done it’ rut.
Piece of Paradise
The Deeses and Gists believe they live in paradise, and at Paradise Home Services, they take paradise to the next level. From the service vehicles wrapped like rolling tiki huts to the Hawaiian shirt uniforms their technicians sport, they embrace the beach lifestyle to its fullest. All four owners enjoy being on the water at the beach and even catching a quick 18 at their favorite golf courses. While they like to play hard, giving back is also important to these owners. They support local high school sports teams and are often sponsored in charitable events such as the PACE Center for Girls’ annual fundraisers, the Pirates on the Panhandle events, and the Navarre Beach Christmas Parade, just to name a few.