Locally Owned & Operated
Google Rating
4.9
Based on 545 reviews
Paradise Home Services
4.9
Mike Bishop
23:41 06 Dec 22
My service was performed by Adam of Paradise Plumbing. He was very courteous and neat. He installed my garbage disposal carefully paying close attention to the little details. He thoroughly tested the unit and checked for leaks after he completed the installation. It worked perfectly with no leaks.Adam also took time to clean up all trash and carton materials and he even had a damp towel to wipe up any loose shavings from his work.I will definitely call Paradise in the future for any plumbing work I need.Thank you Adam and Paradise Plumbing!
Charles Spatch
18:10 02 Dec 22
Dexter was exc,personable very efficient. Would recommend Dex for all your plumbing needs. Definitely 5 STARS!
Samantha Boyd
01:48 28 Nov 22
The best service I've ever worked with, would 10/10 use again and recommend for any plumbing need. Thomas was so easy to work with, kind, funny and professional. He identified the problem and fixed things up so that we could have running water again. He deserves a raise!
Rhonda Cooper
14:55 26 Nov 22
As always customer service by Lance was awesome! Love Paradise Home Services!.
Denise Lee
17:38 22 Nov 22
Michael was very knowledgeable and courteous. He took time to explain what he was doing, and how he came to his conclusions. Super guy!
Madam Zorba
19:20 21 Nov 22
I used Paradise Home Services to clean and seal my AC ducts, and to top off my insulation. The technicians were very knowledgeable and completed the job on time. The service people scheduling the job were very responsive and were able to schedule it very quickly. Their rates were also reasonable. I was amazed. A Florida contractor who showed up on time, did a good job, and had reasonable rated. I didn't realize they actually existed. I plan on using them for my HVAC needs and will recommend them to my friends.
Jason Haag
18:13 21 Nov 22
I highly recommend Paradise for all of your home service needs. I have mostly used them for plumbing services, but I will be using them for everything. They have the best customer service and are one of the most responsive and professional home service companies I have ever worked with in the Pensacola area.
Eric Washburn
13:38 19 Nov 22
Paradise Home Service took care of our duct cleaning needs at a price that couldn't be beat. Their staff was clean and kind, and the work was thorough. A+ service.
Mark Kelley
17:27 11 Nov 22
This is the second time we used Paradise Home Services, and once again they were AWESOME!! Adam was very professional and called us earlier than expected, we were happy to have him show up earlier. We had a pipe repaired for our refrigerator. Looks great and very clean. I highly recommend this company!! Will definitely use them again. Thank you!!
James Campbell
02:22 11 Nov 22
We had a pipe spring a leak from behind a wall and we made an awesome decision going with Paradise to fix the issue. From the leak detection to fixing the actual pipe itself, everything was communicated and done in a professional manner. Michael and Taylyr did a great job making sure that we chose the best route to get to the damaged pipe and that it was fixed properly. All in all the fix was extremely well priced and we couldn't be happier with the results.
Jonathan Hilt
19:18 09 Nov 22
Was routed to them via my Home Warranty Company. Excellent Operation! Professional. Courteous. Highly Recommend!
Monica Leandro
18:12 31 Oct 22
These guys are awesome. From day one they were very helpful and informative. They worked with mine and my husbands crazy schedule. If you’re looking for home help, call now!!!!!
Tiffany Drury
15:51 20 Oct 22
Had a wonderful experience with our appointment today! Very knowledgeable and friendly
Andrew Zupkoff
23:07 13 Oct 22
We had a bad plumbing leak come out of nowhere. We called four plumbers. Paradise was the only one who could be out same day. The others had waits of between two days and two weeks. Paradise was at our house within two hours and did a perfect job on the fix. Amazing service, Paradise is our go-to plumber!
Allison Allen
13:01 13 Oct 22
Shawn did fantastic work fixing my noisy ac system! Highly recommend Paradise Home Services!
Kathy Lohr
19:10 12 Oct 22
Chris provided plumbing of our new sink, garbage disposal and new faucet installation. Excellent in all aspects. I would definitely recommend Paradise Home Service.
David Burrell
17:04 07 Oct 22
As always Thomas was on time and did an excellent job. He has done quite a bit of work in my house and I have no complaints. I will always use this company.
Mark Bell
19:58 04 Oct 22
Called and showed up on time and started to work. He found the leaking pipe and fixed it with no problem at all. Very friendly and talented staff. Thomas did a wonderful job. Will highly recommend Paradise Home Services to all in need.
Shane Blackford
23:53 03 Oct 22
Shawn is an extremely talented professional, with amazing knowledge and on the spot service! We would highly recommend him & your company for any upcoming service needs. Additionally, we felt so comfortable with his skills, we would like him to install our new complete unit! Responsive, Quality work , & professional .Follow up was great! Please keep this person on staff… truly an asset & treasure for Paradise !Kind Regards, Shane Gulf Breeze , Florida
Anslee Henderson
17:58 27 Sep 22
Dexter was excellent!! He replaced my garbage disposal in a very timely manner and was very personable and friendly!! Would definitely recommend Paradise Home Services to family and friends.
Chad Jordan
22:12 22 Sep 22
I can’t say enough great things about Chris. He made us feel totally at ease with the process and felt like talking to an old friend. Great company even greater plumbers.
Miranda O'Steen
01:44 03 Sep 22
Trae was very helpful. We were added on to his schedule at the last minute, but he was gracious and thoroughly checked out the cause for the leak in our kitchen sink. He returned a few days later and replaced the strainer basket and confirmed the leak under the sink was completely fixed. He also gave us quotes on replacing the bathtub and shower fixtures that also leak while in use. He explained what was involved so we understood why it was so expensive and advised how to replace the cartridges to see if that resolves the issue or if we need him again. We will definitely be requesting him if we do need to replace everything all the way to the water valves. He was sweet, professional, knowledgeable and didn’t rush through his explanations and checked the sink multiple times to confirm his work was effective. Awesome service
Jeremy Bryant
15:41 02 Sep 22
Fantastic experience today with Paradise Home Services! Chris came out and called us 45 minutes before he arrived as a courtesy call and arrived exactly when he said he would. Friendly, professional, and personable. Great customer service! Chris quickly located and diagnosed the leak source and was able to repair the leak and pipes fast. Great conversationalist too while working! Knowledgeable and went the extra mile by showing us where our water meter was as it had been buried before we bought out house and we didn’t know it. As we were finishing up, the HVAC representative from Paradise Home Services called and said he was a few minutes out too! Will definitely will using Paradise in the future for all our home needs!
Dennis Ruiz Jr
15:11 01 Sep 22
Thomas was very responsive and gave me great detail on what was being repaired. He did great work on fixing the leak in the valves connected to our washer, putting in a new washer box and upgrading our old valves to prevent any future leaks or damage.
Melissa Kalis
17:11 30 Aug 22
Everyone is very professional, courteous and accommodated our schedule. We had to reschedule a couple of times and they were easy to work with and got us in quickly. Marshall did a great job installing a new vent in our bathroom and repairing a small patch in the ceiling.
Masoness Masoness
19:20 27 Aug 22
Had a main water line break in my front yard. Had it fixed first thing the next day. Fantastic service from Thomas who came to help!
Curt Filkins
17:12 26 Aug 22
Dexter showed up to investigate a potential leak in our foundation plumbing. He is the only maintenance person we've had come in that took their shoes off before entering our home; which we appreciated. He was extremely thorough in explaining they're process of looking for a leak and the steps they will take to fix it off one is discovered. We have used Paradise in the past to fix a leaking pipe in our bathroom and they did an amazing job with it. They are our go to for any plumbing issues.
Rick Wilhoit
14:22 23 Aug 22
Justus has been awesome to deal with, the whole company has been super friendly and responsive, really helping guide along a stressful situation. Very up front about everything so not paying for more than I need while getting the job done thoroughly. I highly recommend Paradise Home Services!!
Danielle Carter
17:19 20 Aug 22
Chris was amazing. He was on time. Explained his services. He was prompt and completed the job quickly. The office staff is amazing and answered my call right at closing to address the emergency leak we had flooding our home! The restoration team is very knowledgeable on the services needed and cares about their customer and the customer's health due to a major water leak. I would recommend this company over and over!
chuck allen
22:45 17 Aug 22
I had an issue with my AC system not working and called Paradise Home Services. They were absolutely fantastic! Great customer service when I called in with clear expectations and a firm appointment. Not only did they meet my expectations but exceeded them and was able to send a tech the same day! Kayla provided great customer service with excellent communication.Charles was our technician and provided a very clear explanation of the issue, what he would need to do to get the system up and running, and great advice on what I can do to keep my system at optimal efficiency. All the services were performed promptly and with high quality and professionalism.I can't thank Paradise Home Services enough for their customer-focused service along with great pricing. Two thumbs up!
Patience Richardson
15:40 17 Aug 22
My husband and I required plumbing services over the weekend. We initially contacted a local plumber and after accessing the damages they told us that we had to wait until weekday Tuesday to get the sewer line fixed. We decided to get a second opinion and paradise home services went above and beyond and delivered beyond our expectations. Shout out to Dexter Murphy who went above and beyond and came in and immediately started working in the hot sun trying to fix the problem. Dexter Murphy was so professional and you can tell he loved doing his job. There are no words to express our gratitude but I will be using your services in the future and recommend your services to others. Thank you for helping us out during our time of need!!
Tiffany Vasquez
22:09 16 Aug 22
Above and beyond does not even begin to describe Thomas, he is the best plumber I have ever hired. He was extremely professional, walked me through everything he was doing, and did it all with a smile! I highly recommend this company.
Carlos Vasquez
22:05 16 Aug 22
Thomas M. fixed our leaky shower and he was amazing! He had great attention to detail, clearly knew what he was doing and was extremely professional.Also, Kyle did a great job repairing my wall and removing all the mold, he was professional and punctual you can't ask for more!
B L
21:17 13 Aug 22
Since my husband's death, I am on a fixed income. Even though he was a Veteran of 26 yrs. I have tried to do landscape maintenance, repairs that I thought I could handle after I was scammed big time. I spent 3 days trying to repair a new toilet with a new flush valve, and fill valve. They say would have only taken a man an hour to do. I got it almost together, I thought, before my body gave in and I called for help. Paradise was prompt with contacting me back and getting me in quickly. The service guy was so nice. I think I made a lot of mistakes. He has it all ready for the flush valve that I didn't get when I got the flush valve from Kohler. I just got them today and can't wait for Monday to call them back. I hope they can get me in before my daughter and family come to visit. It would be awkward with just one bathroom with all those people. I know they will do the best they can. They are great to work with and punctual too! I am very impressed with them. I highly recommend them for any work you need done. Thank you Paradise!!!!
Jennifer Smith
21:34 11 Aug 22
We hired this company to redo a bathroom tub/shower enclosure. Things started out kind of rocky and we had a few hiccups but after speaking Chris we felt more comfortable and are extremely relieved and happy with the way the situation was handled. Very professional and patient. Really cares about his customer satisfaction and will do what it takes to make it right.
Deniece Welch
17:47 08 Aug 22
2.There are two recommendations here, this one is for Marshall, he knew exactly what he was doing and diagnosed and fixed the problem. I just really love this company they have helped me so much. I thought lightning had struck the ac as it wasn't even coming on. My heroes,❤️ had it up and running ! No more sleepless nights. Thank you, Paradise homes.Deniece1.He checked out my ac unit thoroughly as one of my bedrooms had a moldy smell, found black mold diagnosed by me after seeing the pictures. He was superb, explaining everything and how to fix it! Wonderful employee. Great prices I am so pleased. Thank you, Charles
Barbara Mercer
16:14 05 Aug 22
I made an appointment to have a conversion from electric to tankless water heater. It was a minor emergency as my old tank had rusted out and started leaking just when I was having the master bathroom renovated. Hunter and Tyler arrived at about 8 am to begin the install. When they were nearly finished, they realized that the roof soffits were lower than the ceiling in the garage, and the ventilation whole they drilled was too high close to meet code. They ended up having to tear everything out and start over.But they did, and without complaining. The job was finally finished around 8 pm, both tired and warn out, but the system worked perfectly! These young men did an outstanding job despite some complications--I am a very satisfied customer. Thank you Hunter and Tyler 😉
Colin Henon
18:40 04 Aug 22
The guys that came out were very professional and courteous. They keep everything clean and did not make a mess when cleaning out my drain.
mike aston
23:04 03 Aug 22
Thomas was excellent. He gave us accurate and executable options to solve our problem. Also has a great sense of humor.
Amber Dudley
15:10 27 Jul 22
I needed my AC replaced because it went down. Shawn came out and quoted the replacement same day and was very knowledgeable and friendly. He also didn’t seem pushy and wasn’t trying to upsell me things I didn’t need. Their pricing was fair and they were willing to negotiate. They could also do the replacement within 2 days. My husband and I decided to go with someone else for reasons that had nothing to do with this company. It was a hard decision not to go with them, honestly as they were the most responsive and best overall value with negotiation.My experience with them from start to finish was exceptional and I’d highly recommend considering them for AC needs.
Omar Breiz
02:25 26 Jul 22
Arrived home from being out of town for 5 days and found our wood floor warped. Turns out the AC drain was clogged up with sludge. Technician came promptly after hours and used compressed nitrogen air to completely blow out and clean the drain. Also noticed the safe switch failed to trip. He pulled the panel off to investigate and safe switch wasn't even wired. He tested the switch and it was functioning properly and wired it all up and tested to make sure it tripped the ac off should the drain ever back up in the future. Our tech's name was Charles Decker and he was prompt, knowledgeable, and provided excellent service.
Linda Thompson
16:58 24 Jul 22
Wow! A Sunday morning plumbing backup is never a good way to start the day, but the technician from Paradise was at my house within an hour of calling and fixed it. He even cleaned up all the backed up gross stuff that ended up in the shower. Will use Paradise from now on.
frank ferguson
22:45 23 Jul 22
Dexter Murphy done a good job on installing my hot water heater and he was polite and had good customer service.
Mark, Sylvia Dyke
16:33 18 Jul 22
I recently needed my hot water heater replaced and Paradise Home Services came to the rescue. This company is amazing from in house office staff to the service technicians that came out. How refreshing it is to have a company not only return your call but go above and beyond to get the job done. Beto did the demolition job and was so courteous. Kyle came in and completed the drywall work (which was the most professional drywall I have ever had done). He was very professional courteous and explained the install of the water heater gave me my appointment time before he left. Hunter installed my water heater explaining every step to me. The install was flawless. Thank you all for the fabulous job! I recommend this company and absolutely use them again.
Stephen W
15:56 17 Jul 22
Great experience. Michael talked me through every step and provided options along the way. Very happy.
Sarah Anderson
16:39 14 Jul 22
They were very professional and had good character. On time and very informative when I would ask questions.
carrie romanowski
21:39 11 Jul 22
Called to get a tune up done on our air conditioner, since we bought this house a year prior. Frank, our technician found all kinds of mold, dirt and buildup!! Quite horrifying! Long story short, for a reasonable price, Frank has us all cleaned up, mold gone, house smells great and we couldn’t be happier!! Btw I called Thursday, (today is Monday) they were here when scheduled and didn’t have to wait a week for an appointment! So very appreciative for all the work Frank did for us! Highly recommend Paradise Home Service!
Laura Foor
14:30 11 Jul 22
We had Paradise Home Services perform an inspection. The inspector, Dexter Murphy was on time, knowledgeable and professional. He also provided good information about areas we may need to watch, along with estimates for any work we may want to have them do. Would definitely use them again.
Bruce Larson
22:29 06 Jul 22
On time. Explained and showed me a faulty internal automatic switch that failed in the AC unit. A pleasure talking with him.
Bob Larkin
20:17 01 Jul 22
Trae was great, on time, professional, and friendly. Price was reasonable. Repair was perfect.
Carrie Helm
22:25 30 Jun 22
Dexter arrived promptly right at the beginning of the 2-hour service window. He called about 20 mins ahead of arrival to give up heads up that he would be there soon.Dexter was very professional and friendly. Overall great customer service between the install tech and the service reps that scheduled the appointment.So far, just received a service quote, but I look forward to working with the Paradise team for the installation of my roman tub faucet and overflow/ drain cover replacements.
Megan Johnson
19:09 30 Jun 22
I called after 6pm on a weekday. Our Central Air Conditioner wasn’t cooling and our house felt like a sauna. My call was promptly answered and an appointment was set for diagnostic testing the very next morning. The technician, Frank Knoth, arrived on time. He was courteous, professional and clear about the troubleshooting as he worked. I was concerned that it could be seemed a costly repair. We were pleasantly surprised that after a new capacitor was installed, we are good as new! Trust Paradise Home Solutions. They won’t let you down. I’d definitely call again and ask for Frank Knoth if I’m in need of their services in the future. 5 out of 5 stars.
Mallory Davenport
14:51 29 Jun 22
We called on Sunday and had the technician come out on Wednesday. He called to verify we could accept him early which was awesome. He worked fast, explained everything, was very polite and cleaned his work area while working and after. I would hire again in a heartbeat. 10/10 would recommend.
C Acosta
00:45 28 Jun 22
We can’t thank Hunter enough for working late to fix our broken pipe and get our water back on. Being without water for 3 days was not fun. Such a nice young man and so professional!!
Elise Sargent
22:45 24 Jun 22
Fantastic service. They replaced my whole HVAC system inside and out, including new drain lines and concrete slab. Kyle and Rob went beyond the call of duty to repair, level and replace subfloors throughout the house. They also rebuilt the interior HVAC closet which serves its function much better now. They showed up on time, provided expert input and options, charged a reasonable price with explanations of every step and requirement, and exhibited an unfailingly positive attitude. Would definitely recommend.
Dawn Adams
23:46 17 Jun 22
Requested to have estimates done on some repairs needed, was able to complete repairs at the same time of estimate. Quick, professional and awesome!!! Would recommend to even the pickiest person! Thank you so much!!!
Jordan Potoski
17:01 17 Jun 22
Arrived for the appointment on time, and had an actually reasonable window of time as opposed to most companies, was super friendly and even wrote up an estimate for a side issue we were having in our bathroom! (Our bathroom had a lot of things going on haha) and was a very fair price! 10/10 would use for any home repair and their services are very versatile.
D.Phaedora Jones
17:00 17 Jun 22
Dexter just came to assess the work to be done. He was knowledgeable, on time and friendly.
Don’t Let HVAC, Plumbing & Air Quality Issues Get in the Way of Paradise
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Exceptional Plumbing & HVAC Services in Florida
Contact us or call us at (850) 359-9911
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When your plumbing system needs help, you need a team you can trust. With generations carrying on a tradition of service, Paradise Home Services is the Florida plumber you can count on. Our technicians understand what it takes to make your home as comfortable as possible, and all our services are performed to your satisfaction. With the area’s lowest service fees, our community knows us as the customer-focused repair company they can count on when they need us. Call today and schedule your estimate to learn more about what we offer, what it will cost, and how long it will take to complete the job. We guarantee your satisfaction—you will be a repeat customer.
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What Makes Paradise Home Services Unique?
Emergency Service Available
We are available for all of your plumbing & HVAC emergencies.
Customer Satisfaction Guaranteed
We always have the customers’ best interest in mind.
Price Matching
We will meet or beat any competitor prices or quotes.
Quality Work
We take pride in our work and provide quality services.
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We accept all competitor coupons and offer military and senior discounts.
Locally Owned & Operated
We truly care about our customers, employees, and community.
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See What Our Clients Are Saying About Us
Our Reputation Has Leaked Out
We will definitely be using Paradise Plumbing for future jobs!
“Danny was beyond great when removing our old fiberglass shower insert. He came out to give us an estimate (which was far cheaper than anyone else’s) and was able to come back the next day to do the removal.”
Barbara Easton
Thomas thank you very much for your expertise!
"Have had work done twice at our home and both times the jobs were excellently done by Thomas thank you very much for your expertise."
Don
Michael did an awesome job!
“Michael did an awesome job, he was professional, courteous and he was in and out in no time.”
Michael
I honestly cannot say enough positive things about this business.
“They updated our plumbing and did installations that made our condo updated and most importantly gave us non-faulty plumbing. They are professional, detailed, reliable, and quick! The best part is, they warranty any work. Great service and top-notch knowledge.”
Shane J.
Professional Plumbers!
“Management and employees function well as a team. Leadership goes out of their way to ensure the customer is supported and services are provided at a competitive cost. We highly recommend them to anyone who needs quality services.”
Eric H.
An hour early for the estimate 🙂
An hour early for the estimate 🙂 was able to do the sink and faucet install that day. Was friendly and personable! Install was done quickly with no mess left behind. Would highly recommend and will use in future projects/needs!
Sally
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